Feedback

POST /v1/feedback files a report straight into our inbox. It is the same endpoint behind the Send feedback button in the dashboard, and it accepts an API key as well as a dashboard session, so an agent or a script can report the thing it just hit. Feedback costs no credits. An organization that has run out is exactly the one most likely to have something to tell us.

Send feedback

POST /v1/feedback
Authorization: Bearer anona_live_...

{
  "category": "bug",
  "message": "Retrieve returns nothing for a document I uploaded 10 minutes ago.",
  "page": "/dashboard/spaces/notes"
}

{ "status": "received" }

Python

import httpx

httpx.post(
    "https://api.anonalabs.com/v1/feedback",
    headers={"Authorization": f"Bearer {ANONA_API_KEY}"},
    json={"category": "bug", "message": "Retrieve missed a fresh upload."},
)

Field	Type	Notes
`category`	`"bug"` · `"idea"` · `"other"`	Optional, defaults to `"other"`.
`message`	string	Required. 1 to 4000 characters, and not only whitespace.
`page`	string	Optional, up to 200 characters. Where you were when it happened. Send a path, not a full URL.

Any other field is rejected with 422, including email. We never take the sender from the body: the address we reply to is read from your account, so a report always comes from someone we can actually answer. On an API key that is whoever created the key. The response is 202, not 200. The mail is dispatched in the background, so a 200 would be claiming a delivery we have not yet watched happen.

Limits

Ten reports an hour per member. Past that the endpoint answers 429 with too_many_attempts. A missing or invalid credential is 401.

What we do with it

It goes to our support inbox and nowhere else. Nothing is echoed back to you, and nothing is stored as a memory in any of your spaces.

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Send feedback

Limits

What we do with it

​Send feedback

​Limits

​What we do with it

Send feedback

Limits

What we do with it